Dope Atelier

Legal

Privacy Policy

What we collect, why, and what we do with it.

What we collect

Order details: your name, email address, phone number, shipping address and billing address.

The screenshots you send, together with the garment, size, colour and quantity you chose.

Basic technical data your browser sends when you visit the site.

We do not collect or store card numbers. Card details are entered on our bank's payment page and never reach our servers.

Why we collect it

To produce and deliver your order.

To contact you if a screenshot needs clarification before we make it.

To meet accounting and tax obligations.

To process payments through our bank, which requires the cardholder's billing address.

Who we share it with

Our payment provider, in order to process the transaction.

The courier delivering your parcel, which receives your name, address and phone number.

Our hosting and database provider, which stores the data on our behalf.

We do not sell your data and we do not share it for advertising.

How long we keep it

Order records are kept for as long as accounting law requires.

The screenshots you send are kept so we can remake the item if there is a production fault, and deleted on request once your order is complete.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Write to info@dopeatelier.com and we will reply within 30 days.

Deleting data connected to a completed order may be limited by our legal obligation to keep accounting records.

Cookies

We use only the storage needed to keep your cart and your session working. We do not use advertising cookies.